Public offer for the provision of services
This is a translation for convenience. The binding version of this document is the Russian one, published at the same address without the language prefix. If the English and Russian texts differ in any way, the Russian text prevails.
This document is a public offer (the «Offer») of the sole proprietor Igor Naumovich Bolshim (OGRNIP 325508100387287, INN 500300383171) (the «Provider») and sets out the terms on which the paid services of the «Kontent zavod DobroKod» service (the «Service») are provided.
In accordance with Articles 435 and 437 of the Civil Code of the Russian Federation, this Offer is a proposal to conclude a contract for the provision of services for a fee on the terms set out below. Acceptance of the Offer is payment for the services (clause 5.3). From the moment of acceptance, the contract is deemed concluded on the terms of the Offer.
1. Definitions
1.1. Customer — a legally capable individual, sole proprietor or legal entity that has accepted the Offer.
1.2. Services — granting access to the functions of the Service on the chosen plan, and the provision of token packs.
1.3. Plan — the set of access terms (limits, tokens included, period) and its price, as published in the Service.
1.4. Tokens — the Service's internal unit of account, spent when content generation and processing operations are performed.
2. Subject of the contract
2.1. The Provider undertakes to grant the Customer access to the paid functions of the Service according to the chosen Plan and the token packs purchased, and the Customer undertakes to pay for the Services.
2.2. A description of the Service's functions (managing projects and project briefs, keyphrases, plans, content generation using third-party AI providers, review and publishing to connected channels) is published on the site dobro-code.ru and in the Service's personal account.
3. Plans and Tokens
3.1. The current Plans, what they include, their limits and their prices are published in the Service and are available to the Customer before payment.
3.2. The price of the Services is stated in Russian roubles. Before payment, the Customer is shown what the Plan includes, its price and the applicable limits.
3.3. Tokens are spent on generation operations. Additional token packs may be purchased where a paid subscription is in force.
3.4. The Provider may grant a starting (trial) allocation of Tokens after the email address has been confirmed. The trial allocation is granted once, is not a monetary advance, and is not refundable or exchangeable for money.
4. Rights and obligations of the parties
4.1. The Provider undertakes to keep the paid Services accessible throughout the paid period, save for the time of maintenance work and circumstances beyond the Provider's control.
4.2. The Customer undertakes to use the Service in accordance with the Terms of Use and the legislation of the Russian Federation.
4.3. The Provider may engage third parties in providing the Services (AI providers, the payment operator, infrastructure suppliers and publishing platforms).
5. Payment
5.1. The Services are paid for by non-cash settlement through the payment operator YooKassa (YuMoney LLC).
5.2. The Customer's payment details, card details included, are processed by the payment operator on its own side; the Provider does not store full payment credentials.
5.3. Acceptance of the Offer, and the moment the contract is concluded, is the receipt of payment for the chosen Plan or token pack.
5.4. Subscriptions may renew automatically (automatic charging of the saved payment method). The Customer may switch automatic renewal off in the personal account; access is retained until the end of the paid period.
5.5. Changing the Plan: an upgrade takes effect immediately; a downgrade is scheduled for the start of the next period.
6. Term of provision and acceptance
6.1. Access to the Services is granted for the term of the chosen Plan. The Services are deemed properly provided and accepted by the Customer if the Customer was given access to the functions of the Service throughout the paid period.
6.2. The Services are provided remotely, by granting access to the Service over the Internet.
7. Refunds
7.1. A Customer who is an individual purchasing the Services for personal needs may withdraw from the Services in the manner provided for by Article 32 of the Law of the Russian Federation «On Consumer Rights Protection», provided that the Provider is paid the costs actually incurred and the value of the Services actually provided.
7.2. A refund is calculated taking into account: the Tokens actually used, the share of the paid access period used, and the technical limitations of the payment operator.
7.3. Trial (bonus) Tokens, and Tokens granted in excess of those paid for, are not refundable and are not compensated in money.
7.4. To obtain a refund, the Customer writes to info@dobro-code.ru, stating the account, the date of payment and a safe identifier of the transaction (without disclosing full banking details). Requests are considered within 10 (ten) business days. The refund is made by the same method the payment was made.
8. Liability
8.1. The liability of the parties is determined by the legislation of the Russian Federation and by the Terms of Use.
8.2. The Provider is not liable for the quality of internet connections or of the Customer's devices, nor for the actions of third-party services engaged to provide the Services.
9. Force majeure
9.1. The parties are released from liability for failure to perform their obligations where it is caused by circumstances of force majeure, including failures, communication and power network outages, acts of state bodies and other events beyond the parties' reasonable control.
10. Term and amendment of the Offer
10.1. The Offer is open-ended until withdrawn by the Provider. The Provider may amend the terms of the Offer; the current version is published at https://dobro-code.ru/legal/offer.
10.2. The relationship of the parties is governed by the legislation of the Russian Federation; disputes are resolved through a pre-action claim procedure and, if no agreement is reached, in court in accordance with the law.
Provider's details
- Sole proprietor: Igor Naumovich Bolshim
- OGRNIP: 325508100387287
- INN: 500300383171
- Settlement account: 40802810701240001885, bank: ALFA-BANK JSC, BIC: 044525593
- Email: info@dobro-code.ru
- Site: https://dobro-code.ru